Terms and Conditions

Terms and Conditions ry36 —
Platform Usage Guide

Please read this document carefully before using ry36's services. By registering or using our platform, you agree to comply with all terms stated below.

Last Updated: 1 January 2026

This Terms and Conditions document constitutes a binding agreement between you ("Member" or "User") and ry36 ("Platform", "We"). Continued use of this platform means you have read, understood, and agreed to all terms stated herein.

01 Acceptance of Terms

By registering an account, making a deposit, or simply browsing the ry36 platform, you automatically agree to be bound by these Terms and Conditions and all related policies, including Privacy Policy and Responsible Gaming us. If you do not agree with any part of these terms, please discontinue your use of the ry36 platform immediately.

Ry36 reserves the right to update or amend these Terms and Conditions at any time without prior notice. It is your responsibility to review this document periodically. Continued use of the platform following any amendment constitutes your acceptance of the updated terms.

These Terms and Conditions are governed by Malaysian law and comply with all regulations applicable to the online entertainment industry. ry36 operates with full transparency to ensure a fair and safe gaming experience for all members.

02 Eligibility & Account Registration

To register and use ry36's services, you must meet the following requirements:

  • Be at least 18 years old on the registration date.
  • Be legally capable of entering into a binding agreement under the laws of your jurisdiction.
  • Not appearing on any list of individuals prohibited from using online betting services by any relevant authority.
  • Register only one (1) account. Owning more than one account is strictly prohibited and may result in the freezing of all associated accounts.
  • Provide accurate, truthful, and up-to-date personal information during registration, including your full name, MyKad number, phone number, and bank account details.

Ry36 follows a strict KYC (Know Your Customer) verification process. You may be required to submit identity verification documents such as a copy of your MyKad, utility bill, or bank statement before any withdrawal is approved. This process is in place to protect you and all platform members from fraud or misuse.

Registering an account on behalf of another person, sharing an account, or providing false information during registration are serious violations that may result in immediate account suspension and forfeiture of all existing balances.

03 Deposit & Withdrawal

Ry36 offers a variety of convenient and secure payment methods for deposits and withdrawals, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and USDT. All transactions are processed through channels protected by 256-bit SSL encryption.

Deposit conditions:

  • The minimum deposit is RM 30 for most payment methods.
  • All deposits must be made using a bank account or e-wallet registered in your own name. Third-party deposits are not accepted.
  • Ry36 does not charge any additional fees for deposits; however, your bank or e-wallet provider may apply their own charges.
  • Deposits are typically credited to your ry36 account within 5 minutes. If a delay exceeds 30 minutes, please contact our support team.

Withdrawal conditions:

  • The minimum withdrawal is RM 50 and will be processed within 5 to 15 minutes for local payment methods.
  • Withdrawals can only be made to a bank account or e-wallet that has been registered and verified under your name.
  • Any withdrawal exceeding a certain limit requires full KYC verification before it can be processed.
  • Ry36 reserves the right to place a hold on withdrawals for security review purposes if suspicious activity is detected on your account.
  • Bonus balances that have not met the wagering requirement cannot be withdrawn until the requirement is fully satisfied.

All withdrawals are subject to anti-money laundering (AML) checks. ry36 reserves the right to request additional documents where necessary to comply with these regulations. Any delays arising from this process are beyond our control.

04 Bonus & Promotions

Ry36 offers a wide range of exciting bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated on the relevant promotions page, and the following general terms also apply:

  • Each bonus has a wagering requirement that must be met before winnings from the bonus can be withdrawn. Wagering requirements are typically expressed as a multiple of the deposit and/or bonus amount (e.g., 20x, 30x).
  • Bonuses may only be claimed once per promotion, unless otherwise stated.
  • Ry36 reserves the right to cancel any bonus awarded if there is evidence of abuse or manipulation of the promotions system.
  • Bonuses cannot be transferred or exchanged directly for cash.
  • Any attempt to manipulate the bonus system — including through the use of multiple accounts, coordinated betting, or hedging techniques — is strictly prohibited and may result in account suspension.
  • All promotions have a set validity period. Unused bonuses will expire automatically once that period ends.

Programme ry36 VIP offers exclusive benefits to loyal members, including weekly cashback, higher withdrawal limits, and access to special promotions. VIP membership is determined based on your wagering activity and may be downgraded if activity falls below the set threshold.

05 Wagering Rules

All bets placed on the ry36 platform are subject to the following general rules as well as the specific rules for each game category:

  • Confirmed and accepted bets cannot be cancelled or modified, except under specific circumstances as stated in the respective game rules.
  • Ry36 reserves the right to void any bet placed after the designated closing time, or any bet influenced by information that was not publicly available at the time the bet was placed.
  • In the event of a technical disruption affecting game outcomes, ry36 reserves the right to void the affected wagers and refund the betting amount to members.
  • Odds displayed are accurate at the time they are shown. ry36 reserves the right to adjust odds before a bet is confirmed.
  • Minimum and maximum betting limits vary by game category and are subject to change from time to time.

For sports betting, the official results issued by the relevant organising body or league are final. ry36 uses trusted and recognised match data sources to determine the outcome of all sports bets.

06 Account Security

Your account security is a shared responsibility between you and ry36. The following are your responsibilities as an account holder:

  • Keep your username and password secure. Do not share your login credentials with anyone, including family members.
  • Use a strong and unique password for your ry36 account. Avoid reusing passwords from other platforms.
  • Enable two-factor authentication (2FA) for an extra layer of security — this feature is available in your account settings.
  • Log out of your account after each session, especially when using a shared or public device.
  • Contact the ry36 support team immediately if you suspect your account has been accessed without authorization.

Ry36 shall not be held liable for any losses arising from your failure to keep your login credentials secure. However, we are always ready to assist in investigating any suspicious activity on your account.

07 Prohibited User Conduct

To protect the integrity of the platform and all members, the following activities are strictly prohibited at ry36:

  • Money Laundering — using the ry36 platform to conceal or convert illicit funds.
  • Fraud and Manipulation — using software, bots, or any automated method to manipulate game outcomes or exploit technical vulnerabilities in the platform.
  • Collusion — colluding with other players to gain an unfair advantage in games, particularly in poker games or live competitions.
  • Bonus Abuse — registering multiple accounts or using another person's identity to repeatedly claim bonuses.
  • Chargeback — filing a chargeback with your bank after a deposit has been used for betting.
  • Unauthorized access — attempting to access ry36's systems or databases without authorization, or disrupting platform operations in any way.

Violation of any of the above conditions may result in immediate account suspension, forfeiture of all winnings and balances, and legal action where necessary. ry36 works closely with authorities in fraud investigations.

08 Account Closure & Suspension

Ry36 reserves the right to suspend or close any account at any time for the following reasons:

  • Violation of any terms in this document.
  • Suspected fraud, money laundering, or other illegal activity.
  • Requests from relevant authorities.
  • Failure to complete the KYC verification process within the stipulated timeframe.
  • Accounts that have been inactive for more than 12 consecutive months.

You may also request to close your account at any time by contacting the ry36 support team. Before closure, ensure all pending withdrawals have been settled. Any remaining balance in your account upon voluntary closure will be returned to you via your registered payment method, subject to the fulfilment of all applicable wagering requirements.

09 Liability Limits

To the extent permitted by law, ry36 is not liable for:

  • Any financial losses arising from your own betting decisions.
  • Service disruptions caused by circumstances beyond ry36's control, such as natural disasters, network outages, or third-party system failures.
  • Losses resulting from unauthorized use of your login credentials, where such access occurred due to your own negligence.
  • Technical errors or faults caused by the software or hardware you use to access the platform.

Ry36 is committed to maintaining a stable and reliable platform at all times, targeting an uptime rate exceeding 99.9%. Should any disruption affect your active wagers, ry36 will take reasonable steps to resolve the issue fairly.

10 Terms Amendment & Applicable Law

Ry36 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. You will be notified of any material changes via an in-platform notification or to the email address you have registered. It is your responsibility to ensure your email information is kept up to date.

These Terms and Conditions, and any disputes arising from them, are governed by the laws of Malaysia. Any dispute that cannot be resolved through amicable negotiation will be referred to the jurisdiction of the appropriate courts in Malaysia.

If any provision of these terms is found to be invalid or unenforceable under applicable law, that provision shall be deemed severable from the rest of this agreement, and the remaining provisions shall continue in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact the ry36 support team via the in-platform live chat or by email at [email protected]. Our team is available 24/7 to assist you.

Why ry36 Terms Protecting You

Personal Data Protection

All personal information you share with ry36 is protected under Malaysia's Personal Data Protection Act 2010 (PDPA). We do not sell or disclose your data to third parties without your consent.

Transparent Fund Management

Member funds are held separately from the company's operational funds. This ensures your winnings and deposit balance are always secure and available for withdrawal at any time.

Fair & Impartial Gaming

All games at ry36 use a Random Number Generator (RNG) that has been independently verified and audited. We are committed to ensuring every game outcome is fair and unbiased.

No Hidden Bonus Conditions

All wagering requirements for each bonus are stated clearly and plainly. ry36 does not hide conditions in fine print — we believe in full transparency across every promotion we offer.

Dedicated Customer Support

The ry36 support team is ready to help you understand and comply with the platform's terms with ease. Any queries about our policies can be resolved quickly via live chat or email.

Responsible Betting Support

Ry36 provides self-management tools including deposit limits, loss limits, and account pause options. We care about the well-being of our members and encourage healthy, responsible gaming habits.

Questions About Terms & Conditions ry36

No. Each individual is only permitted to hold one (1) account at ry36. Owning more than one account is a serious violation of our Terms and Conditions. If we detect multiple accounts held by the same individual, all such accounts will be immediately frozen and all winnings and balances will be forfeited without any compensation.

Wagering requirements refer to the total betting amount you must reach before winnings from a bonus can be withdrawn. For example, if you receive a RM 50 bonus with a 20x wagering requirement, you must place bets totalling RM 1,000 (RM 50 × 20) before those winnings can be withdrawn. The specific wagering requirements for each promotion are clearly stated on the respective promotion page.

If you suspect your account has been accessed without authorisation, contact the ry36 support team immediately via the in-platform live chat. We will freeze your account instantly to prevent any further losses and conduct a thorough investigation. You are also advised to change your password immediately and enable two-factor authentication (2FA) if you have not already done so.

In accordance with legal and compliance requirements, ry36 retains member records and personal data for a minimum of 5 years following account closure. This is to fulfil obligations under anti-money laundering (AML) laws and financial reporting requirements. For more information on how we handle your data, please refer to Privacy Policy us.

Yes, for any material changes to the Terms and Conditions, ry36 will send a notification to your registered email address and/or display a notice within the platform. We encourage you to keep your profile email address up to date so you do not miss any important updates. The date of the latest amendment is always displayed at the top of the Terms and Conditions page.

Familiar with Our Terms? Start Your Journey

Create your free ry36 account today and enjoy a safe, fair, and exciting online betting experience. Over 500,000 members have trusted us as their platform of choice.

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